“Grofrills Retail” Customer Product Return Policy We stand behind the quality of all products sale by “Grofrills Retail - Grofrills”. Grofrills Retail - Grofrills stand behind the quality of its products and guarantee your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within 7 days of purchase for a refund as per the terms of the Returns Policy. Reference Notes: · The Grofrills Customer must return the product(s) to Delivery or Field Executive or Grofrills Pick up Centers. · Period of return for products is calculated as the number of days from Delivery Date, to the date of receipt to Delivery or Field Executive or Grofrills Pick up Centers or office. · Condition refers to the condition in which the stock is received back from the Grofrills Customer as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at the “Grofrills” office. · The Product Return Policy does not apply to open packs of literature and videos or other sales aids. · Total returns cannot exceed the quantity appearing on the Invoice.